FREQUENTLY ASKED QUESTIONS

The majority of our children's clothing and bibs are made of GOTS (Global Organic Textile Standard) certified organic cotton. 

For details of the materials, please visit the individual product page.

To learn more about GOTS, please visit Global Organic Textile Standard website https://global-standard.org/

Our children's clothing sizes range from newborn to 2 years old. Baby’s bib is one-size fits all. Pet’s harness, leashes and bandanas come in various sizes. For detailed size and fit, please check our Size Guide page. You can also contact us at info@thedearclub.com for help!

We recommend washing the clothes before the first as the clothes might shrink slightly after the first wash.

Yes! We offer complimentary gift wrapping using the beautiful reusable cotton gift pouch. 

Yes! During the checkout process, you can include a personal message. The personal message is handwritten on the greeting card of your choice. To make the gift extra special, include a designer greeting card with a little extra cost. 

Yes! We offer electronic gift cards (E-gift cards) that are sent via emails to the recipients. 

We cannot guarantee any cancellations or changes once your order has been placed, but we are sometimes able to make changes to orders that have not yet been shipped. If you need to make changes or cancel your order, please contact us as soon as you can at info@thedearclub.com.

We gladly accept returns of unworn, unwashed, undamaged, or defective products purchased on our website for a full refund or exchange within 20 days from the date of purchase. 

For details of the return policy, please check our Shipping and Returns page, or contact us at info@thedearclub.com

An email with tracking information will be sent to you shortly after the order is shipped. You can also track the status of your orders in your TheDearClub account. 

We accept Visa, Mastercard, AMEX, Discover, PayPal and Google Pay.

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